CLICK HERE TO READ: 2018 Complete Step-by-Step Guide to Register your SSS Account Online
I was overwhelmed with the unexpected number of comments and private emails that I received on my post about How to Register or Sign-up for SSS ONLINE Membership Account.
Most if not all of us want to register online to be able to access our SSS account without having to go the branch personally. However, there are some challenges/issues that we might encounter during the process so I wrote this post to somehow help address these issues by doing it myself and sharing some possible workarounds based from my experience.
And since SSS updated the looks of their website and the post that I’ve previously written was based from the old one, I decided to register again (using my MIL’s account) and took screenshots so that I could share it to those who need it. And hopefully it helps. So here we go..
1. Go to https://www.sss.gov.ph/
If this is your first time to register, Hit “Click here”
2. Fill out this form with the required information, enter the code at the bottom, and hit Submit.
3. Once you hit Submit, this small box will appear and just hit OK to continue.
This is where most online applicants/registrants (including myself) encountered issues and got stuck.
If you’re using Google Chrome, Safari, Mozilla or any other browser except IE when you accessed the website, then that may be the culprit.
So here’s the TIP: Open Internet Explorer (IE), do steps 1 and 2, and hopefully this solves the issue. The cause? Well, not sure but SSS recommends using IE because that’s where this website works best.
4. Enter an email address that has never been used/registered on this website.
This is another issue that some registrants had encountered (including myself again).
Like I said earlier, for the sake of creating this post and taking screenshots of the procedures, I tried to register using my MIL’s SSS account. And because she doesn’t have an email address, I tried to use mine and this error message in red was what I got. So again, here’s the TIP: use a different email address or better yet, sign up for a new one if you continue to receive this error message.
5. As soon as the email address that you entered is accepted, you’ll see this confirmation and just follow what it says.
6. Check your email and click on the link that was sent by no*****@ss*.ph to proceed with your registration.
7. Fill out all the required information for the Online Member User ID Registration. Follow the instructions/notes carefully and hit Submit.
Your registration application will then be validated by SSS and you will be informed of the validation results through your email. It took me an hour the last time I tried it. I just can’t proceed with this application because my MIL is a voluntary member who has not paid her contributions in years and has no available receipts of her previous payments which is required here.
8. Once you receive the confirmation in your email, you may now login to your SSS online account and start viewing your contributions, loans, etc. Feel free to explore the different features on the website.
CLICK HERE TO READ: 2018 Complete Step-by-Step Guide to Register your SSS Account Online
Good luck and I hope you’ll all be able to register successfully.
Just a disclaimer, I’m in no way affiliated with SSS. This post is for informational purposes only. Should you have other concerns regarding your SSS membership, please contact SSS directly.
Other than that, feel free to post your comments, suggestions, or questions below.
Check out my video tutorial on How to Register your SSS Account Online!
Check out my video tutorial on How to Check SSS Contributions Online in less than 5 minutes!
CLICK HERE TO READ: 2018 Complete Step-by-Step Guide to Register your SSS Account Online
Pingback: How to Register or Sign-up for SSS ONLINE Membership Account | Pinay Investor
This is very helpful specially for OFWs.
Either you are paying in abroad or asking someone in your family back home to pay, you will be able to see and check your contributions online.
Like for me, I can see in my SSS online account the contributions. So I know that my family is really paying my SSS and that the money is not misused. 🙂
I heard countless stories from other OFWs. They thought that they are entitled for pension. When they are about to retire, they check with SSS and they will know that those funds they have been sending for their SSS were not actually paid by their relatives.
🙂
I know of some of people who had the same experience too. 🙂
verify for 1st loan pls helf us
Hi Arnold, try to register your sss account online first. from there, you can check on the status of your loan or you may also call SSS hotline or visit their branch/kiosk.
I want to register on the on line sss inquiry to have access the result of my application on my retirement I filed
Hi Sir, yes you can register by following the steps here.
Good luck!
hi po,maam janice may iba pa po ba option para maproceed ko yung registration ko dahil need ng RECEIPT NO./OTC. OFW po kasi ko nghuhulog lang ko ng contribution sa ALANSARI EXCHANGE.thanks
Ang alam ko required talaga yung receipt no. kasi it won’t proceed to the next page without it unless employed ka at si employer ang nagreremit directly ng contributions mo.
what if d ko po alam ang employer ID?
Hi Roselyn,
Just in case you’re still not yet register online with your account with the SSS.
OFW din ako and other than the receipt na meron ang authorize payment center abroad kung saan ka nag babayad. Surely, may naka attached na transaction sleep always dun. Information about sss payment.
Dun sa slip na yun look for the “SSS transaction number” yun lang need mo after filling in all the mandatory information needed.
all the best,
hi, good day! I have tried many times to register for me to view my contributions under my employer, but can not be successfully registered.
are you getting any error message?
hindi ko ma-process yung #7 blank lumalabas. ano po gagawin ko to register?
try mo copy ung link and paste sa new IE browser. let me know if it works.
hi after ko po nareceive yong confirmation email na i have successfully registered. pag.log-in ko po ang sabi invalid username/password
We regret to inform you that your registration in the SSS Website was unsuccessful due to the following reason/s:
Your mother’s maiden name does not match in your SS records.
You may also try using other registration options.
For further assistance, please email on*********************@ss*.ph, indicating your Common Reference Number (CRN)/SS Number and complete name.
Thank you for using the SSS Website.
This is a system-generated e-mail. Please do not reply.
hi i have tried logging in but it says invalid userid/password. i have already registered successfully.
the last time i had similar problems, ung laging invalid userid/password na error message, their website was updating pala. after a few days, my userid/password was accepted again. if you’re typing your account correctly, then it’s not your fault na. bka nag-uupdate sila. try mo na lang ulet after a few days. hope that helps.
Hi,
question lang po. the link that was sen to my email isn’t working. its broken i guess cause its only giving me a blank page sa web ng SSS. any insights abou this?
hi gani,
try copying and pasting manually the link to IE or the other internet browsers that you have.
how can i get ss number? pls…
You need to go to the SSS branch and apply for your SSS number if you don’t have it yet.
Hi po. After submitting the phase 2 registration I am getting this error message.
Error 404–Not Found
From RFC 2068 Hypertext Transfer Protocol — HTTP/1.1:
10.4.5 404 Not Found
The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.
If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.
What should I do? Thanks.
Try it again using Internet Explorer. I believe the SSS website went through some maintenance recently.
I’m not sure what the error is about but it’s possible that SSS is undergoing maintenance.
I also wrote about it here.
http://www.pinayinvestor.com/how-tos/getting-error-404-when-trying-to-register-your-sss-account-online/
Hi Juliet,
Just In case you are not yet done with the 2nd step after email confirmation due to the same error.
Please be advise that on the upper right of your screen in between of the minimize and close button, you will notice the star icon and on the left after it is the shield Icon. you need to right click that icon and click the “load unsafe script.”
From that point you may now continue the registration process.
all the best,
Madam, I’ve been trying to create an account online for a week now and I am still getting the same error. I already used IE and any other browsers. 🙁
I’m not sure what the error is about but it’s possible that SSS is undergoing maintenance.
I also wrote about it here.
http://www.pinayinvestor.com/how-tos/getting-error-404-when-trying-to-register-your-sss-account-online/
Ah. Sige madam. Siguro wait nalang po ako ng update sayo about dito. Thanks. Kasi hanggang ngayon, ganun pa din eh.
I’ll post updates once I hear from SSS or if I found solutions.
Same problem here. HUHU Error 404. Di tuloy ako makapag register sa phase 2.
I also tried logging in to My SSS online account today, and it’s not pushing through. I’m not sure why…
Hi! please help me po. i’m having troubles po trying to register on SSS. first ko po kasing nagtry i’m using my gmail email address. wala nman po kong narecieve na email for the next step kaya i tried po ulit using another email which is my yahoo mail po pero still getting same error po. tinry ko na rin po using IE to register. ano pong gagawin ko? help e po? i want to check online, my contributions po kasi as well to file a salary loan. hope you can help me po. thank you so much! 🙂
make sure that the email that you enter is unique or has not been previously registered. if it’s the same, try to create a new one for the purpose of enrolling your sss online account.
nagregister po ko sa Sss online kasu yung email na nailagay ko hindi nageexist…Nagkamali ako ng pagkakatype .sumunod na araw ginawa ko yungemail n naitype ko kasu wala namang email verification yung sss n dumating ..pano ko po b mareretrieve ung Sss email verification ?
After clicking the link that was sent by no*****@ss*.ph to proceed with your registration, it pops up another page but blank so i cannot fill up the form since it is blank. Can anybody help? thanks!
copy and paste the link in a new IE browser
I copy paste the link but still the same issue. Blank page 🙁
Thank you very much for these tips. It helped me.
You’re welcome, Ivy.
I’m glad it helped! 🙂
I’m having the same problem also. opened it in IE but is says “Error 500–Internal Server Error
From RFC 2068 Hypertext Transfer Protocol — HTTP/1.1:
10.5.1 500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling”
I’ve been try for a month now and pissed off!
Do you have any idea why the inquiry button under e-services is not working? Thanks!
Not sure but I think they’re updating their site…
Hi, I have a problem in registering online, the First Name characters (text box) is limited only, I can’t put my whole name there, so how can I register? Please update the text box in your system SSS.. Thanks!
how can i provide the ss employer id if i dont have any work yet. hndi pa makpag register sa online
That’s one of the requirements.
How to Check SSS Contributions ONLINE using Mozilla Firefox – Updated July 11, 2015.
https://youtu.be/8aG9HQli99U
mam help nman po kse ung sa phase 2 ayaw magappear nung forms. na iclick ko na po ung link n ntangap ku email sa sss..please reply kung anu gagawin ko po for my requirements kse pra makastart nko sa work ito nlng kulang ko po sss verification printout..
mam kindly reply po…please please..ayw tlga mag view nung phase 2 forms
mam anu po ung e1 browser po txtbk ..dun kse paste ung link pra ma open
Hi Rachelle, copy-paste the link to a separate browser like Internet Explorer, Mozilla Firefox, or whatever is available on your computer or device.
Hello. I tried to register online but it says my ss number is invalid. I already contributed for almost a year 8 years ago.
my friend is self employed but he doesn’t have a receipt number. what shall he do? that is the last requirement needed
if he’s already a member of SSS, let him try to pay his contri directly at SSS branch to get the receipt no.
hello po ma’m janice,, ask q lang po bat invalid ss ang nalabas sakin…?
invalid ss #?
if you have entered the correct info and yet it’s showing invalid, then you might have to verify your status directly at sss branch or call their hotline.
ie nman po ang gamit q..
Hi i’m having problem in the second phase. I’m employed so I ticked the employed box and entered my employer’s sss no.\id that I got from our HR. but the error says that my designation as employed is wrong. Why is that? Please help, tnx
you might have to contact sss to find out your current membership status. maybe it’s not updated.
ang hirap mag online kaya .marami ang hindi marunong mag gamit ng computer.paano na yong walang pinag aralan at hindi alam ang mga katanongan kawawa naman sila .tapos pag tumawag kapa galit pa ang mga taohan ng mga sss employer.ibalik nlang ninyo ung dati para sa walng pinag aralan hindi bali pumila sila at lis matotoroan sila kahit papaano pahirap lang sa amin ang ganitong sistema
Hindi naman po nawala yung dati.
Pwede pa din po kayo pumila at magpunta sa SSS branch kung may mga concerns kayo.
Nadagdag lang po ang SSS online para mas convenient po ang pagchecheck ng account nyo.
Thanks po for visiting Pinay Investor. 🙂
I tried to register, dun sa verification ng details na page, when I submitted it walang nangyari. Naging blank lang ulit yung form. Bakit ganun. im already using mozilla
hi.. bakit ganun.. once i click the link sa email na dumating from sss for the next step, blangko ung details na nalabas sa Online Member User ID Registration.. pero yung sa isa ko naman na kasama.. meron details na nagappear.. like nung sa names hangang bday..
Check this out, this might help.
https://youtu.be/8aG9HQli99U
mam janice.. bkit po nagregister po ako online s sss.. pero wla nman po ako nareceive n email saken pra s user i.d q pti password..
you’ll be the one to set in the registration form.
HELP! bakit po ganun ang sabi :An email has been sent to your email address. Please click the link given in the email to proceed with your registration. ” pero wala po akong na rereceived sa email ko (gmail)! almost 30 mins na ako nag aantay to receive kaya lang wala. hope you could help me. TIA
check your spam folder, it may have been saved there.
pano po pag ang ngaappear when i clicked the submit button “status is not the same with sss records”.what’s the possible problem.tama naman po status ko.
there might be some discrepancies in your personal information.
I suggest you visit the SSS branch and ask their personnel regarding your concern.
hello po,
kung voluntary member po kayu and kelan lang yung payments made nio, you have to wait pa po na ma post ng sss yung contribution payments nio.
ganyan din kasi nangyari sa brother ko after payment nia nag register agad siya,, nung tumawag kami sa sss, ganun nga daw po, hndi pa daw kasi an popost yung OR sa system nila
Thanks Lady!
Yes, and usually it takes 3-7 days before it gets posted online.
hello po,
im having trouble registering my brothers ss number,,gamit po namin ung email add..tapos may error pong lumabas SS number is already registered..wala naman po kaming natanggap nah link sa email ko..ano po gagawin? need help..please..salamat po
ask your brother, maybe he has already registered before.
or check your spam folder.
Once the system detects that the SSS number has been registered, you may not register again. I think in some cases, this is due to employers having their employees registered online in the past and, chances are, the employee no longer remembers or was not aware that such has been done.
You may retrieve your User ID and Password by dropping by at the nearest SSS office. Have your account reset so you can be issued a temporary password together with the User ID registered in the past. The queue may be long but once your turn comes up, the process takes only a minute or two.
Hope this helps.
Hi, hope you can help me with my problem on SSS portal. I totally forgot the password of the email add I used when I first registered my SSS account. Hindi rin ako makapag register ulit because na registered na ang akong SSS#.
What’s the best step that I would do? to be able to access the SSS portal?
Please help.
Thank you
Dem
Hi Dem,
Check if there’s a way to reset the password.
If not, I suggest you contact SSS directly or visit their branch so they can reset your account.
hi mam,good day!bkit po ganon nagrregister ako then every time i click the submit button sinasbi it is temporary move in ..then sinusubukan ko i’load ung link gnun parin nman ang lumalabas..hope you coukl help me..tnx in advance ;).Godbless
hello po,
case :
ung husband ko before nawalan ng work may sss loan balance . Then for a long time hndi nabayaran yun , nag accrue ng interest and penalty. Now may work na ulet siya, kaso pede bang siya na directly maghulog sa bangko nung loan payment nia? kasi sa agency matagal amg remit, pero may contributions deductions nmn siya kaso nga ung iba tlga agency delay amg remit, kaya ask ko lng if pede kami na direct magbayad sa bank and mag transmit sa sss ng loan payments nia?
thanks and God bless
Hi Lady, I’m not sure if you can pay your loan payments directly to SSS. My husband had the same issue, but they suggested to settle it through deductions through his current employment.
hi, ung link sa email ng sss ay blangko. down po b system ng sss?
thanks in advance
Hi Edzkie, I’m not just sure if the site was down when you registered.
Have you tried it again and has it worked this time?
bakit po di ako makapagregister online?wala po pumapasok na confirmation sa email na iniregister ko?pero nakalagay po na confirmation dun sa sss website is “an email has been sent to your email address….
Hi Rosemarie,
Check your Spam Folder, the email might have been redirected to it.
Let me know if it’s there.
i have the same problem, i havent received any confirmation link from sss. and i checked the spam folder and it wasn’t even there… i don’t know what to do. should i go to the sss branch nearby? i already used both yahoo and gmail accounts……thanks
Hi, I tried to register an hour ago. until now wala pa po ako na rereceived na email for phase 2.. is it normal? how long po ba yung waiting time para dumating yung email?
Hi there 🙂 I need your help please. I’m trying the online registration for sss however after kong maaccomplish lahat dun sa online registration form (the one supplied on the link sent via email) hnd nman ako nkakareceive ng confirmation after sunmitting the form. I tried like 3 times already. Thanks in advance 🙂
Hi Cherry,
Pls check on your spam folder, it may have been redirected there.
Let me know if this works 🙂
I’m trying to register but after submitting the form (the one supplied on the link sent via email) the fields return to blank again and only my sss no., name and DOB remain filled out. With red remarks on top*Required Field.
I followed the steps many times but I don’t what seems to be the prob.
PLEASE HELP.
TIA
have you tried it on a different browser?
Hi, i’ve tried signing in since this morning but to no avail. i’ve given the complete info, then after submitting the info the page will go back to where i need to give again all the information. My officemate told me to just try and try again but it’s been hours..TIA
How can I get crn number?
hi ma’am Janice. tanong ko lang sana baka kasi may idea ka eh.. nakaregister na kasi ako noon (2013 pa)sa website ng sss at successful naman. then just this day lang po naisipan kong mag log in ulit sa website nila pero Invalid Username/Password na ang lumalabas.. Paano po yan? tama naman inilagay ko kasi chineck ko sa email yung message ng sss sa akin. do i need to register online again? naeexpired po ba sa sss ung email and password mo dati pag gnyn? thank you po
Omg. Thank you so much!!!! I was really having a hard time on the third part. After I hit submit, nothing happens. And when I do it in IE, I got the notification box.
I just think that SSS will have a note on their website about this issue, so people will be aware. Anyways, thanks a lot!!! :)))
Anong browser mabubuksan inquiry sa sss website? Safari browser gamit ko, dati nakaka pag online inquiry ako pero ngayon not compatible na raw.
Good day! May issue po ako sa paguupdate ng profile ko sa SSS website. I’m getting an error “HTTP 403 Forbidden” whenever na inuupdate ko yung info. I really need to update specially yung email address. Hindi na kasi active yung old, since sa previous company ko pa yung email na nailagay ko. I have several instances na kailangan ko pang pumunta ng SSS branch para lang magpareset ng password. It is really important na may access sa SSS online para mamanage and monitor yung account and contributions real time. I have this hunch na I’m being restricted on changing any details sa account ko (HTTP 403 error means you are restricted/forbidden to access, based on google). Nagtry kami to do the same with my wife’s account, and we are successful updating her profile online. Is there any work around for this. Any help is greatly appreciated. Thanks in advance!
I want to register online but then, the allotted space for first name is only limited, cant encode my first name.
Pleas help
Ask no lang po,registered na po ako pero bakit pag naglologin na ako under maintenance ang lumalabas sa account ko…pls reply…tnx
hi, try logging in at night or on weekends.
there’s less traffic to the site and there’s a big chance that you’ll be able to access it successfully.
Hi Ms.Janice guso ko sana mag register online.tapos na ako sa pa filled up nung form 2 which is kelangan ilagay ung receipt number paid sa RS-5 prior atleast 6 month from current date.kaso ung last payment ko ay last year pa October 8,2014.pero i just tried parin na ilagay ung pay Ref# and proceed sa pag filled up ng ibang data.then after clicking submit,lalabas ung ” this action will send the supplied information to sss..continue..” then i click continue..But,after that nabubura ung mga in imput kong data at nakalagay in red color “required field”(how many time pabalik balik ako nag filled up and submit pero ganun parin e)I did not received any mails from sss for confirmation.ano ba ang problema jan.hope you could help me regarding this.Salamat
Hi Angel,
Would you mind me asking? Are you getting this error “Member status is not the same with SSS records.” it is in red font color inside the dialog box.
Pwedeng tama lahat ng information mo. pero doon mismo sa dialog box na kung saan kailngan mo I click kung anong membership mo at ilagay ang transaction receipt, Hindi ka pa succesful sa registration not unless valid yung information.
all the best,
This really helped me a lot. Good thing I visited this site to knock the frustration out of me. Thanks a lot kind lady ! 😀
Glad it helped.
Thanks for visiting Pinay Investor! 🙂
Hindi nagpoproceed sa last step pagkatapos i-click yung link :/
asa pa kau sa bulok na sistema na yan. biruin mo nagbabayad tau ng tax pra paswelduhin sa trabaho nila tapos ipinasa lang din sa atin yung trabaho nila, ano pa gagawin nla? tunganga. . . . . pafacebook facebook . . . laro. . . . etc. pagnagtanong ka sa branch sasabihin sayo online system na kase eh. . . . tsu tsu tsu. . . pag nag online ka naman kung ano anong error ang mapapala mo, maging successful man KUNO. .. . ang transaksyon mo, gagawin ka pang engot. . . SUCCESSFULLY DAW. . CHECK YOUR EMAIL TSU TSU TSU. . . . . MAPUTI NA ANG UWAK kakahintay MO SA RESPONSE NILA. WALANG DADATING KASE ECHOS. . . . LANG NILA YAN. PUPUNTA KA NA NAMAN ULIT SA BRANCH, ANO SASABIHIN SAU, AS USUAL. . . .ROUTINE UTIN. . . . .
Hi! I am trying to register in SSS online but it keeps saying that my SSS number is invalid… please help 🙁
Hello po.. Nag try po akong mag register ng account pero hindi po ako makagawa.. May discerepancy daw po sa date ng birthday ko..tama naman yung birthdate na nilalagay ko..
Hello po, ask ko lang po saan makukuha yung crn/ss number??
try mo to:
http://www.pinayinvestor.com/government-benefits/sss/how-to-get-sss-number-online/
Hi, I’m paying through LBC. What number should I put. i tried to put the receipt number form LBC but it’s invalid. Thanks in advance.
hello di ko ma.fill out yung box ng ss #, Name, email add sa pag.create ng user id. pa.help po.. Yung ibang field gumagana pero pag mag.input na ako ng name, ss# at email walang na.ta.type.salamat
I try mag register but invalid CRN/SS number Paano yan ?
I’m having the same problem with Eya. I don’t have yet the SSS ID that’s why I don’t have the CRN Number. I’m having the the same error message of “Invalid CRN/SS Number”. What could be the format for entering the SS Number? have tried these format 06-12345678-0 ( but it doesn’t even accept the complete numbers) also tried these 6-12345678-0 (by deleting the zero before the #6, it didn’t work as well), tried the continuous number but it also didn’t work.
Please advise what seems to be the problem?
Hi, Im trying to register online but i cant get through with the 2nd form , after clicking the link sent by sss i was not able to put any details on the box . what should I do ? I already used I.E .
hi im an sss online user since 2010 i think and today i tried to check online inquiry about my loan but it is giving me an http 403 error im using internet explorer. this is the first time it happens to me..what should i do i am out of the country right now. thanks hope to hear positive response the soonest.
I also get an error under “e-services” > “Inquiry”. I am in the Philippines and using IE to open the SSS website. You are not alone.
my problem is CRN is already registered. I could no longer remember if i already registered. i already changed my emails countless times
Hi, I just got my online account with the SSS. Though it was successful, yet, why my contribution is not reflecting whenever I select the “Inquiry” option?
My membership has changed to OFW as per policy hence that I am now working abroad.
What seems to be the problem?
Anyone who can help please.
all the best,
hi po im rita.. ang problem ko sa pag register online sa my.sss is unsuccessful kc po naka register na daw ang ss number ko, but never pa ako nag register.. ano po gawin ko with this matter???